5th International Seminar
on Patient Safety and Clinical Excellence

Thursday, May 24th 2018
Hospital Universitario Fundación Jiménez Díaz (Madrid-España)


Esteemed collegues on healthcare:

In keeping with the tradition instituted 4 years ago, and true to our commitment to quality care delivery, we are pleased to present the program of the 5th International Seminar on Patient Safety and Clinical Excellence, which will take place in the month of May, 2018 in the Hospital U. Fundación Jiménez Díaz in Madrid.

Quality and patient safety are mainstays of the health-care industry, remaining unchanged by passing fads and buzzwords while adapting to emerging needs for the sake of improvement. Over time, the classical Donabedian model for evaluating quality in health care has been eclipsed by the value-chain concept created by Michael Porter and his contemporaries. Beyond these theoretical constructs, however, what is truly important when instituting programs for quality and patient safety is perseverance, a penchant for measurable outcomes, and a willingness to experiment.

Health-care authorities, industry executives, and clinical leaders should prioritize the introduction of disruptive innovations without overlooking the classical but no less significant challenges inherent to medical practice, as failures in quality and safety that take place during routine practice still cause patient suffering, stress for care professionals, and the squandering of our forever scarce resources.

Against this turbulent backdrop, learning from the best is essential to the search for medical care that is safe and of utmost quality.

In this, the fifth edition of our seminar, we are honored to have among us three industry leaders who will enlighten us with the experiences and expertise they have gained in markedly different organizations and contexts. One such context is the Scottish health system, with its well-deserved reputation for professionalism and solvency; another is Aetna, an insurance provider with a worldwide presence and an institution that has proved that quality and safety are not just the concern of care providers; and a third, Kaiser Permanente, a trendsetter both within the United States and beyond due to its innovative approach to medical care.

We are confident that these three lectures will be highly stimulating for all in attendance, precisely because of the great diversity of their respective organizational settings, care models, and clinical cultures.


The organizing committee